Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
Rom Valley Way, Romford, Essex, England, RM7 0AG
27,058
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
Shout out to Margot and Sharon were absolute dreams! The level of care and support was incredible. Pay rise for them please!! Allies! Can’t wait for my second visit in September!
Suggested improvements
N/A
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
The two nurses who administers my monkeypox vaccine were lovely. Explained the process in full and we’re very quick.
Suggested improvements
The only issue was the carpark. The signs all said you had to pay on exit, but when I asked at reception, she said they’re not working. I was worried I might get a fine. Better signage would help.
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
4
5
0
Review of Barking - Sexual Health
3rd August 2022
Didn’t see any Dr
Suggested improvements
N/a
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
Sue/Sharon was amazing and made me feel calm and relax!
Suggested improvements
The receptionist staff to make the correct booking as mine was a mistake but the team helpfully slotted me in. Much appreciated.
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
None
Suggested improvements
No need to fill out paperwork. All of this info was collected on phone in advance
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
2
5
0
Review of Barking - Sexual Health
3rd August 2022
From booking the appointment, to speaking to the initial nurse there was confusion and it wasn’t leaving me with much confidence. I arrived to have my Hep a jab (confirmed with the senior nurse only on the day) but wasn’t told they had run out of her A jabs till I got there.. was a complete waste of time. No even an apology either.. It would have been great if someone called me beforehand to advise there were no Hep A jabs available.
Suggested improvements
Please communicate it the jab isn’t available. My slot could have gone to someone else
2022-08-12 13:56:11
Response from Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
Thank you for taking the time to feedback to us. I am very sorry that your treatment was not available on the date. If you still require to see us, please do contact me and I will ensure that you are given an appointment.
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
4
5
0
Review of Barking - Sexual Health
3rd August 2022
Treated with respect.
Suggested improvements
50 minute wait with no explanation or apology was disappointing on the first floor.
Clinic was very quiet too.
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
The reception staff and two nurses were understanding that I was gay, and showed great compassion and warmth to me, when receiving my Monkeypox vaccine.
Suggested improvements
Nothing
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
5
5
0
Review of Barking - Sexual Health
3rd August 2022
The nurses who treated me professional, caring and highly personable. A credit to the NHS.
Suggested improvements
Better entry systems so you don't have to wait in the hallway..? But that's being picky!!
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-08-03
Person
4
5
0
Review of Barking - Sexual Health
3rd August 2022
Doctor not involved - nurse appointment for monkeypox vaccine. Nurses and receptionist were great, although slight delay to appointment time.
Suggested improvements
N/A
Resources
Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h